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12/21/2012

BBB Tips for Avoiding the Holiday Travel Headache

Better Business Bureau recommends taking a few precautions when hitting the road this holiday season.

11/15/2012

BBB Tips for Holiday Budgeting and Shopping

Black Friday, Small Business Saturday and Cyber Monday Make Up a Busy Weekend for Holiday Shoppers

08/21/2012

College-Age Adults at Higher Risk of Falling Victim to Identity Theft

Better Business Bureau warns that college-age adults are particularly vulnerable to identity theft and related fraudulent crimes. According to the Consumer Sentinel Network database, 56,689 consumers between the ages of 20 and 29 fell victim to identity theft in 2011. That number accounts for 23 percent of the total number of identity theft complaints reported last year; the largest out of any 10-year age range.

03/01/2012

New Work-at-Home Regulations Offer Consumers More Protections

Effective today, March 1, amendments to the Federal Trade Commission’s Business Opportunity Rule go into effect. The changes implement new disclosures that work-at-home businesses must provide to ensure consumers have the appropriate information they need when considering a work-at-home program.

06/08/2011

Check Out the BBB Consumer News and Opinion Blog's New Design

CBBB is pleased to announce that today we’ve re-launched our national Consumer News and Opinion Blog.

03/07/2011

Are You a Smart Consumer?

You just received a letter stating you won $2.6 million in a sweepstakes! A partial check for $5,000 is enclosed. To claim your prize, you’re instructed to deposit the check and wire back $29.99 to co

10/01/2009

Teeth Whitening Products Sold Online Wipe Smile off Consumers’ Faces

BBB is warning consumers to be extremely wary of pervasive online ads offering the promise of a whiter, brighter smile. BBB has received an onslaught of complaints from consumers who thought they were signing up for a free trial of teeth whitening products but were repeatedly billed for products and services.

01/01/2008

FTC - The Keys to Hiring a Reputable Locksmith

If you’ve ever locked yourself out of your car or home, you know what a hassle it can be. Your first thought is to get someone to help you out of your situation. If a family member or friend can’t deliver a spare set of keys, your next call might be to a local locksmith. But before you make that call, consider this: According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, some locksmiths advertising in your local telephone book may not be local at all. They may not have professional training. What’s more, some of them may use intimidating tactics and overcharge you.

10/01/2007

FTC - How to Advertise Consumer Credit & Lease Terms

This manual was prepared to help you, the advertiser, comply with requirements in federal law for advertising consumer credit and consumer leases. These requirements apply whenever you use specific terms in an advertisement promoting consumer credit or consumer leases. Although this manual is illustrated with newspaper advertisements, the law applies to all kinds of media advertisements for consumer credit and consumer leases.

06/01/2007

FTC - Mortgage Payments Sending You Reeling? Here's What to Do

The possibility of losing your home because you can't make the mortgage payments can be terrifying. Perhaps you are one of the many consumers who took out a mortgage that had a fixed rate for the first two or three years and then had an adjustable rate. Or maybe you're anticipating an adjustment, and want to know what your payments will be and whether you'll be able to make them. Or maybe you're having trouble making ends meet because of an unrelated financial crisis.

01/01/2007

FTC - High-Rate, High-Fee Loans (HOEPA/Section 32 Mortgages)

If you're refinancing your mortgage or applying for a home equity installment loan, you should know about the Home Ownership and Equity Protection Act of 1994 (HOEPA).

12/01/2005

FTC - Credit Repair: Self Help May Be Best

You see the advertisements in newspapers, on TV, and on the Internet. You hear them on the radio. You get fliers in the mail. You may even get calls from telemarketers offering credit repair services. They all make the same claims:

09/01/2005

FTC - Your Access to Free Credit Reports

The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies – Equifax, Experian, and TransUnion – to provide you with a free copy of your credit report, at your request, once every 12 months. The FCRA promotes the accuracy and privacy of information in the files of the nation’s consumer reporting companies. The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the FCRA with respect to consumer reporting companies.

03/01/2005

FTC - Credit and Your Consumer Rights

A good credit rating is very important. Businesses inspect your credit history when they evaluate your applications for credit, insurance, employment, and even leases. They can use it when they choose to give or deny you credit or insurance, provided you receive fair and equal treatment. Sometimes, things happen that can cause credit problems: a temporary loss of income, an illness, even a computer error. Solving credit problems may take time and patience, but it doesn’t have to be an ordeal.

11/01/2004

FTC - Weighing the Evidence in Diet Ads

Flip through a magazine, scan a newspaper, or channel surf and you see them everywhere: Ads that promise quick and easy weight loss without diet or exercise. Wouldn’t it be nice if — as the ads claim — you could lose weight simply by taking a pill, wearing a patch, or rubbing in a cream? Too bad claims like that are almost always false.


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