Top 10 List for 2012
|
| TYPE OF BUSINESS |
# OF INQUIRIES |
| Roofing Contractors |
13,190 |
| Contractors - General |
12,008 |
| Advertising Agencies & Counselors |
11,081 |
| Fireplaces |
10,435 |
| Auto Dealers - Used Cars |
8,528 |
| Auto Repair & Service |
6,570 |
| Auto Dealers - New Cars |
6,321 |
| Heating & Air Conditioning |
6,243 |
| Construction & Remodeling Services |
5,589 |
| General Merchandise - Retail |
5,386 |
| TYPE OF BUSINESS |
# OF COMPLAINTS |
| Auto Dealers - New Cars |
153 |
| Auto Dealers - Used Cars |
138 |
| Product Sales - General |
138 |
| Internet Marketing |
109 |
| Audio - Visual Equipment - Dealers |
102 |
| Mail Order & Catalog Shopping |
94 |
| Television - Cable - CATV & Satellite |
70 |
| Fireplaces |
68 |
| Auto Repair & Service |
65 |
| Collection Agencies |
64 |
| ACTIVITY |
# OF COUNT |
| Company Reliability Reports |
354,738 |
| Inquiries Referred to Other Bureaus |
988 |
| Inquiries Referred to Other Agencies |
253 |
| Complaints Processed |
3,299 |
| Complaints Closed |
4,086 |
| Complaints Referred to Other Bureaus |
676 |
| Ad Review Cases Opened |
63 |
| Ad Review Cases Closed |
66 |
| Mediations |
0 |
| Arbitrations |
25 |
